Terms of Service
Plain English version: the platform is free, we make money on payment processing and usage billing. You own your contacts and you are responsible for having their consent and following communication laws for your campaigns; our tools (consent capture, STOP handling, quiet hours) help you do that. You indemnify us for your campaigns and content. Payments run through Whop as merchant of record. Liability is capped at 12 months of fees. Nevada law, binding arbitration, class action waiver.
1. Acceptance of these terms
These Terms of Service (the "Terms") are a binding agreement between you ("you" or the "merchant") and Service Club, a service of Launchifye LLC, a Nevada limited liability company ("Service Club," "we," or "us"). They govern your use of the Service Club software platform, websites, and related services (together, the "Service").
By creating an account, clicking a button indicating acceptance, or using the Service, you agree to these Terms, the Acceptable Use Policy (which is part of these Terms), and the Privacy Policy. If you do not agree, do not use the Service.
If you accept these Terms on behalf of a company, you represent that you have authority to bind that company, and "you" means that company.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. Accounts are for businesses and business owners, not for personal or household use, and the Service is not directed at anyone under 18.
You may not use the Service if you are barred from receiving services under United States law or are located in a country subject to comprehensive United States sanctions.
3. What the Service is
Service Club is a customer relationship management platform for home service and field service businesses. Features include customer and lead management, quotes and invoices, payment collection, scheduling and dispatch, messaging across text, email, phone, and web chat, automations, AI assistance, team management, and analytics.
The core platform is free to use. We make money from payment processing fees and from usage based billing for metered features (sections 7 and 8). We may add, change, or remove features at any time, with reasonable advance notice of material changes that adversely affect features you actively use.
4. Your account and your team
You agree to provide accurate registration information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account, including the actions of every team member you invite. Notify us right away at security@serviceclub.pro if you suspect unauthorized access.
5. Your contacts and consent (your warranty to us)
You message and call your own customers and leads through the Service. For every contact you message or call through the Service, you represent and warrant that:
- You have obtained all consent required by law for that communication, in the form the law requires (for marketing text messages, that means prior express written consent), and you can produce evidence of that consent on request.
- Your contact data was collected lawfully and from the person it describes.
- The contact has not revoked consent or opted out through any channel available to them.
No purchased or scraped lists. You may not message or call contacts from purchased, rented, scraped, harvested, or third party contact lists through the Service. Contacts must come from your own business relationships and your own lawful collection.
The Service includes tools that help you capture and honor consent (consent checkboxes on your forms, automatic STOP handling, consent gates on automated texting, quiet hours). Those tools help you comply; they do not make you compliant by themselves, and they do not shift your legal responsibility to us.
6. Messaging, calling, and recording compliance
You are the sender of every message and the caller on every call you place through the Service. You are responsible for complying with all communication laws that apply to your campaigns in the places you and your recipients are located, including laws governing text messaging (such as the TCPA in the United States), commercial email (such as CAN-SPAM), telemarketing, call recording (including one party and all party consent rules), and any state or local equivalents.
- Texting. Marketing texts require prior express written consent. Honor opt outs immediately; the Service blocks sends to recipients who reply STOP. Complete carrier brand and campaign registration before sending at scale (the Service provides the tooling; completing it is your responsibility).
- Email. Commercial email must use accurate headers and subject lines, include your physical mailing address (the Service stamps the address you configure in Branding settings onto marketing email; keeping it current is your responsibility), and include a working unsubscribe mechanism, which the Service provides.
- Calling and recording. When call recording is enabled, the Service plays a recording notice on recorded calls. You are responsible for confirming that recording, and your use of recordings, is lawful in your jurisdiction and your recipients' jurisdictions.
We may suspend messaging or calling on your account if we observe, or carriers or providers report, violations, unusually high complaint rates, or abuse.
7. Payments and payment processing
Payment collection and payouts run through our payment partner, Whop, Inc. ("Whop"), which acts as merchant of record. Whop handles card network connectivity, custody of funds, identity (KYC) verification, bank disbursement, chargebacks, and tax remittance where applicable. By using payment features you also agree to Whop's terms and privacy policy, available at whop.com.
Processing fees. The free platform funds itself through transaction fees collected when payments are processed through the Service. Current rates, including volume based rate tiers, are shown inside the Service on the fees page and are subject to change with at least 30 days notice.
Payouts and instant cashouts. Standard cashouts to your connected payout method carry no Service Club fee. Instant cashouts carry a disclosed convenience fee (currently 2 percent of the cashout amount plus 1 dollar), shown to you before you confirm each instant cashout.
Chargebacks. Chargebacks from your customers follow card network rules. Whop may withhold or reverse disbursements or pass through dispute fees. You agree to cooperate in dispute resolution. Your refund policy toward your customers is yours to set and disclose.
Identity verification. To accept payments you must complete Whop's KYC flow. Failure to complete verification blocks payouts.
8. Usage based billing
Metered features (including AI assistance, text messages, phone numbers, calling minutes, and similar) are billed based on your actual usage at the rates disclosed inside the Service before you use each feature. Usage accrues to a balance that is charged to the payment card you keep on file.
- Auto charge threshold. When your accrued usage reaches your auto charge threshold (you can set it between 10 and 1,000 dollars in Usage settings), your card on file is charged for the accrued amount. Remaining balances are also charged on a monthly cycle.
- Spending cap. You can set a monthly spending cap. When the cap is reached, metered features pause rather than charging past it.
- Carrier and provider fees. Some third party fees (for example carrier registration fees for business texting) are one time or recurring pass through charges, disclosed before you confirm them.
If a usage charge fails, we may retry your card and pause metered features until the balance is paid.
9. AI features and automations
The Service includes AI features (such as ServiceBot chat, AI drafted messages and content, AI built automations, and AI assisted analysis). AI outputs can be imperfect, incomplete, or wrong. You are responsible for reviewing AI assisted content before you approve or send it, and for everything you approve.
Automations and AI actions you activate act on your behalf. The Service requires your confirmation before customer reaching actions run (sends, quotes, jobs, automation activation), and enforces consent gates and quiet hours on automated texting. Those safeguards do not transfer responsibility: messages your automations send are your messages.
AI features are not professional advice. Do not rely on them for legal, tax, or financial decisions without independent verification.
10. Your data
You own your data. As between you and Service Club, you retain all rights in the data you submit to the Service, including your customer records, contacts, content, and configurations ("Customer Data"). You grant us a worldwide, nonexclusive license to host, copy, transmit, display, and process Customer Data solely to provide the Service to you. The license ends when you delete the data or close your account, except for records we must keep for legal or audit reasons (consent evidence, financial records, dispute evidence).
Account deletion removes Customer Data from active systems within 30 days; backups purge within a further 30 days. Content you publish to public surfaces (your public pages and sites) is public by design.
11. Acceptable use
Use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms. In short: no messaging without consent, no purchased lists, no unlawful, deceptive, or harassing communications, no illegal content, and no abuse of the platform or its safeguards. Read the full policy; it is written to be read.
You also may not reverse engineer the Service, probe its security without written permission, use bots or scrapers in ways that interfere with the Service, resell the Service except as expressly permitted, or use it for business categories prohibited by our payment partner's restricted business policy.
12. Suspension and termination
You may close your account at any time from settings. We may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms or the Acceptable Use Policy, if your use creates risk or possible legal exposure for us, other merchants, or message recipients, if providers or carriers require it, or if we are required by law. Where practical we will notify you and give you a chance to cure.
After termination you can export Customer Data for 30 days, after which deletion follows the schedule in section 10. Sections that by their nature survive (data license for retained records, disclaimers, liability limits, indemnification, disputes, governing law) survive termination.
13. Electronic signatures and records
You and Service Club agree to do business electronically under the United States ESIGN Act and applicable state equivalents. Clicking agree is your electronic signature. We keep an audit record of acceptance events (timestamp, document version, and related technical details). You consent to receive agreements, notices, and billing documents electronically; you may request a paper copy from legal@serviceclub.pro.
When your customers accept quotes or agreements through the Service, they provide electronic signatures too. The Service captures and retains the signature event for as long as the underlying record remains on your account.
14. Intellectual property
The Service, its software, design, and the Service Club name and logo belong to Service Club or its licensors. We grant you a limited, nonexclusive, nontransferable, revocable license to use the Service under these Terms. If you send us feedback or ideas, we may use them without restriction or obligation.
15. Confidentiality
Each party will protect the other's nonpublic information with reasonable care, use it only as needed to perform under these Terms, and not disclose it except to people bound by similar obligations. Customer Data is your confidential information; nonpublic features, pricing, and performance data of the Service are ours.
16. Disclaimer of warranties
The Service is provided "as is" and "as available."
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the Service will be uninterrupted, error free, or secure. You are responsible for your use of the Service and for business decisions made with it. Some jurisdictions do not allow certain disclaimers; there, these disclaimers apply to the extent permitted.
17. Limitation of liability
This section caps what Service Club can owe you. Read it carefully.
To the maximum extent permitted by law, Service Club and its affiliates, officers, employees, agents, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, lost revenue, lost data, or business interruption), even if advised of the possibility.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service, under any theory, is limited to the amount of fees you paid to Service Club in the 12 months before the event giving rise to the claim, or 100 dollars if that amount is greater. These limits apply even if a limited remedy fails of its essential purpose, and to the extent permitted where local law restricts them.
18. Indemnification
You agree to defend, indemnify, and hold harmless Service Club and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, demands, damages, losses, fines, penalties, regulatory actions, and costs (including reasonable attorneys' fees and legal costs) arising out of or relating to:
- your content, your contacts, or your Customer Data,
- your campaigns and communications, including any claim that a message or call you sent through the Service violated a communication, privacy, or consumer protection law,
- your breach of these Terms, the Acceptable Use Policy, or any warranty you made,
- your violation of any law, or
- any dispute between you and your customers, including chargeback disputes.
Service Club will indemnify you against third party claims that the Service itself, used as authorized, infringes a United States patent, copyright, or trademark, subject to prompt notice, our control of the defense, and your cooperation. Our liability under this paragraph is subject to the cap in section 17.
19. Dispute resolution and class action waiver
Disputes are resolved by binding arbitration, not in court.
Talk to us first. Before filing arbitration, email legal@serviceclub.pro describing the dispute and the relief you want. We will try to resolve it informally within 60 days.
Arbitration. Unresolved disputes will be settled by final, binding arbitration administered by JAMS under its streamlined rules, seated in Las Vegas, Nevada (or conducted remotely if both parties agree). Judgment on the award may be entered in any court with jurisdiction.
Class action waiver. Disputes will be resolved only on an individual basis. Neither party may participate in a class, consolidated, or representative action. If this waiver is found unenforceable for a claim, that claim proceeds in court and the rest stay in arbitration.
Carve outs. Either party may use small claims court for qualifying disputes, and either party may seek injunctive relief in court to protect intellectual property.
Opt out. You may opt out of arbitration by emailing legal@serviceclub.pro within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you opt out.
20. Governing law and venue
These Terms are governed by the laws of the State of Nevada, without regard to conflict of laws rules, except that the Federal Arbitration Act governs section 19. For matters not subject to arbitration, the state and federal courts located in Clark County, Nevada have exclusive jurisdiction, and both parties consent to venue there.
21. Changes to these terms
We may update these Terms. For material changes we will notify you by email or by a notice inside the Service before the changes take effect, and the "Last updated" date above will change. Continued use after the effective date is acceptance. If you do not agree, stop using the Service and close your account.
22. Miscellaneous
These Terms, the Acceptable Use Policy, the Privacy Policy, and any signed plan specific agreements are the entire agreement between us about the Service. If a provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. White label and affiliate program participation are governed by their own additional agreements, which control in case of conflict.
23. Contact
Service Club, a service of Launchifye LLC, a Nevada limited liability company
Email: legal@serviceclub.pro
Web: serviceclub.pro